Our clients frequently comment on business practices which they feel
set UPA apart from other management companies. They include:
• Complete and detailed financial statements
• Competitive bid procedures
• Welcome letters for owners
• Development of professional materials, such as handbooks and
• Detailed property inspections and knowledge of the property
• Varied collections practices to keep delinquencies low
• Quick responses to questions and problems
• Problem solving skills
• Education of Board members and residents.
When a unit in a community
association is resold, the seller is required by law to provide the
buyer with a certificate of resale. This might include only a two-page
certificate and necessary legal documents. UPA includes a welcome
letter to the new owner, the latest newsletter, a map of the community,
and other items the new owner may find useful. We also recommend that
owners who rent their units allow us to send a package to their renters.
This package includes rules of the property, a newsletter, information
on parking, etc. This helps new residents start out with a better
understanding of the community and ultimately leads to a better relationship
with the Board of the Association.
United Property Associates provides high quality, in-depth statements.
Our accounting methodology makes available both the cash and accrual
methods. The association's bills are normally paid three times each
month, and the financial statements always represent the latest financial
information. Our accounting system also includes a detailed filing
system, as well as safe and efficient personnel procedures. These
features make our reports extremely reliable and translate into lower
The investments represented by your homeowner's association total
millions of dollars. UPA believes that your Board of Directors, elected
by the homeowners to oversee their investments, should conduct business
with a high level of professionalism. Our advanced computer software
programs enable us to combine art, graphics, and text in formats that
are interesting, readable, professional, and give credence to the
information put forth by your association.
Our managers inspect your property several times each month. Follow-up
systems for architectural violations, repairs, and maintenance are
in place to ensure the proper adherence to your association's regulations.
Door hanger violation notices are used, where appropriate, to provide
instant notice of infractions.
UPA's objective for Board members is to provide quality orientation
programs for new Board members as well as to educate other members
on the proper operation of their association. Holding special seminars
for officers, providing information on setting up committees, information
on rules enforcement, violation hearings, understanding financial
reports, strategic long and short term planning, and when to call
in professionals are all part of UPA's services.